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π“‡ΌπŸ‹πŸš Support Meetup 2024 π“†‘πŸŒŠπ“ˆ’π“Έ
𓇼 ⋆.˚ 𓆉 𓆝  π“†‘⋆.˚ 𓇼 Welcome to our team-building event in Bali! 𓇼 ⋆.˚ 𓆉 𓆝  π“†‘⋆.˚ 𓇼

Let’s take this opportunity to strengthen our bonds, share our experiences, and work together to achieve personal and team goals. Together, we’ll reflect on our journey, celebrate our wins, and plan for even more success ahead.

Let’s reconnect, recharge, and reignite our team spirit!
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Wednesday, November 20
 

TBA

Meet with Marvin (Zoom)
Wednesday November 20, 2024 TBA
Wednesday November 20, 2024 TBA

1:00pm GMT+07

Team Huddle & Ice Breakers
Wednesday November 20, 2024 1:00pm - 2:00pm GMT+07
Wednesday November 20, 2024 1:00pm - 2:00pm GMT+07

6:00pm GMT+07

Team Dinner at Padma Legian
Wednesday November 20, 2024 6:00pm - 9:00pm GMT+07
Wednesday November 20, 2024 6:00pm - 9:00pm GMT+07

10:00pm GMT+07

Team Discussion
Wednesday November 20, 2024 10:00pm - 11:59pm GMT+07
  • Share personal definitions and examples of great customer service you’ve experienced or delivered.
  • Explore common obstacles and discuss how they can be overcome.
  • Brainstorm ways to streamline workflows or better use of current tools.
  • Discuss techniques for making each customer interaction feel unique and personalized, even when under pressure.
  • Setting up individual goals or KPI. 
  • Improvement in NPS responses
  • Handling difficult situations or customers
  • Best practices for upselling services
Wednesday November 20, 2024 10:00pm - 11:59pm GMT+07
 
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